All these reviews on here are fake too he S writing these reviews himself or having freibds none of what these people are saying this guy does he is a crook through and through and deserves to be behind bars for what he does
Our response: We are extremely sorry for your experience here. I do see that your vehicle was bought well over a year ago. We would have hoped to hear from you concerning any issues prior to today. I do ask for the opportunity to make right on any concerns you may have. I look forward to rectifying this situation.
I’M SO Grateful for NORTHEAST MOTOR... I was having a difficult time getting a car everywhere else because of my credit....I was having a difficult time getting a car everywhere else because of my credit but they believed in me and put me in a car that I really want it and I’m so grateful for that. Customer service was awesome and very friendly...
Excellent Value & Superior Service
I recently purchased a 2013 Subaru Forester from Northeast Motor Car and LET ME TELL YOU, they've gained a customer for life! I was in a bit of a bind with needing a car quickly and they were able to get me into a great car at a great price. More than that, Matt worked tirelessly to negotiate the financing terms with the lender on my behalf, successfully advocating for a reduced interest rate and decreased bank fees- what other dealer does that?! He also helped me navigate a couple of hiccups with the DMV to get me registered and then had me bring the car back in AT NO CHARGE to have his mechanic fix a minor issue I uncovered. Oh, one more thing: if you swing in you'll likely get to meet Stella, likely the sweetest dog you'll ever meet!
Our response: Thank you so much for the confidence! We can't wait to see you again!
I want to say that Bruce and Matt were absolutely fantastic they went over above and beyond what any customer would expect but every customer wants I am truly pleased with my car all be it I miss my truck they put me in the right car that I need at this time in my life with my two girls. They went above and beyond helping me out with the jam I was in not having a car and if anyone else is in this p they went above and beyond helping me out with the jam I was in not having a car and if anyone else is finds them self in this predicament I’m sure if you show your truthful they will show their good side to you as well. I honestly believe in karma and what goes around comes around and there is good things coming to these guys because as I said they went above and beyond and they are very business some people want to be wined and dined some people want all business I’m about all business straight up front kind of dealings they have a great sync with each other as far as working together they are perfectly aligned one can finish the other sentence which is another thing that turned me on when I was in there. Thank you to Whitney and to Stella also I had nothing but a positive experience with this dealership and I will be back to find a truck in about a year Or two I promise I will be back. Thank you guys BTW I took quite a few of your business cards to give them out to people who are looking for cars or two I promise I will be back. Thank you guys BTW I took quite a few of your business cards to give them out to people who are looking for a car!!!!! I just believe that you guys are who I should recommend people to go see!!!
This place is awesome I was car shopping for months even went to the big dealership this place didnt have was I was looking for but had something that caught my eyes Acura Mdx I feel in love moving forward my credit sucks and couldn't afford a large down payment when I tell you they went above and beyond worked with what I had and didn't give up they found a credit union to approve me 4 hours later I was the proud owner of that Acura I would recommend this place to anyone
Five stars ??????????
Five stars !! Very accommodating, easy to deal with , honest , went above and beyond to make sure the financing was within budget and gave recommendations how to save money. A lot of other places wouldn't try to help save money . Also a lot of used car dealers will not give a warrenty , this place does ! Pleasure to deal with !! Love my car ! Happy customer ??
Exceptional Customer Service
I was searching to buy a used car from past 3 months and checking for different options at different dealerships. My requirements were to have a good car (any model) with reasonable price and a good dealer who is patient enough to understand my needs and willing to help whenever I need. I met Matt after I convinced on the quoted prices for his cars in Cargurus. After speaking to him for 5 minutes, I felt that I met the right dealership that I am looking for and immediately bought my BMW. I bought the car before even having some service related works pending. Before even I do the follow-up, he himself made follow-up calls and arranged his employee to pick my car and get it serviced and returned back at home. This dealership is far better than anyone I visited before and experienced outstanding customer service
If your looking to purchase this is the place to come.
Northeastmotors is awesome I had a great experience from the time I step on the lot until the time I drove off in my new suv. Manny was very friendily and helpful. If your looking to purchase this is the place to come.
Our response: Thank you so much for the great review. We look forward to seeing you again soon!
Friendly and Accommodating
Hands down the friendliest and lowest pressure dealership I've ever dealt with. My wife and I had been looking for a car for weeks, and we stumbled upon Northeast Motor car through some searching on google. They had the perfect car for us at a GREAT price. They were incredibly accommodating to our schedule, even staying past closing to talk with us and help us feel comfortable with our purchase. We will definitely consider them again in the future for future automobile purchases.
Northeast Motor Car in Hamden, CT I called about a vehicle I was interested in on a Friday went up that Saturday fell in love with the car AND the two gents and so I purchased the vehicle. Very, very professional, not pushy, no rush, answered ALL my questions made me feel very comfortable and secure on my purchase. I told them my budget and what I was willing to pay monthly AND they made it happen including my warranty!!!!!!!!!!!!!!!!!!!!!!!!! NOT your average pushy, rude just want to make a sale- salesman - the total opposite. Thank you guys!!!!!!! I am IN LOVE with my Lincoln MKZ smile emoticon:) Much luck and prosperity to you both
Awesome experience here
I was searching online for a new/used vehicle and came across my vehicle through Car gurus. I called here on a Friday afternoon I went up on Saturday and saw the car fell in love and purchased it. Why? Because those 2 guys there were INCREDIBLE. Th service, the attention, answering all my questions, they were kind, no pressure, norush I didn't feel like just another customer. Very pleasant and trustworthy. I told him them my budget and what I was willing to pay monthly and they went above and beyond to make it happen and they did. I went to the Hamden, CT address location. I bought my Lincoln MKZ in April and I am still in love like the very first time i seen it.
Professional and Ethical
After losing a car we have had for more than ten years to an engine problem, we were in need of a new car immediately. Manny, Matt, and Erin could not have been more understanding as to how difficult this cost would be. They secured a car for us and now I have a row going on at home as my daughter and my wife are fighting over the new car!!!! So I now need to purchase a second car. I know exactly where I am going to go. You will not be disappointed in the least with the honesty, professionalism and the ethics that this company portrays as it's way of doing business. Buy your car here and you will be sending all your family and friends there. I know I am!!!!!
Erin. Dempsey was a great person to talk to and deal with it and if you want a car go to them they're the greatest people I've ever dealt with they can make your dreams come through I give them five stars because they deserve five stars Tried him I did and I don't regret it ??????????????
Great place to buy!!
I highly recommend Auto Sales ll, they are so pleasant & professional. I was impressed with the promptness when I called to inquire after searching online which is risky & I was from out of town. I have not one complaint. I know you won't be disappointed to shop & support a small business. I am enjoying my 8 passenger SUV & now referring my mom to buy at Auto Sales ll. Thanks for everything Matt, Michelle & Mechanic!!